DEWA and DEWA premise number: Essential guide for Dubai real estate
Dubai's exponential growth has made it a global business center and a prime spot for real estate investors. As one of the most important utility providers in Dubai, DEWA plays a crucial role in ensuring that every property in the city has access to electricity and water. The premise number is a key piece of information that helps DEWA identify and track every property connected to its services, making it an essential factor for property owners, tenants, and real estate investors to be aware of. In this post, we'll explore what the DEWA premise number is, why it’s important, and how to find and use it when dealing with DEWA and the Dubai property market.
What is DEWA?
DEWA stands for Dubai Electricity and Water Authority. It is the main provider of electricity and water services in Dubai, United Arab Emirates. DEWA was founded in 1992 and is responsible for generating, transmitting, and distributing electricity and water to the residents, businesses, and government entities in Dubai. DEWA is known for its advanced infrastructure and innovative initiatives, including the use of renewable energy sources and smart grid technology. It is a vital component of Dubai's infrastructure and plays a critical role in supporting the city's growth and development.
What is the DEWA premise number?
The DEWA premise number is a unique identifier assigned by the Dubai Electricity and Water Authority (DEWA) to each property in Dubai that receives its services. The premise number consists of 9 or 10 digits and is used to identify the specific location where the electricity and water services are being used. The premise number is essential for DEWA customers as it is used to access and manage their accounts, pay bills, and track consumption. It is also used by DEWA to locate the property and to provide maintenance and repair services.
Customers can find their premise number on their DEWA bill or by logging into their DEWA account online. The premise number can also be obtained by contacting DEWA's customer service center or by visiting one of the DEWA Customer Happiness Centers. It is important for DEWA customers to keep their premise number handy and to provide it whenever they contact DEWA regarding their services. The premise number ensures that customers receive prompt and accurate service, and that their queries and concerns are handled efficiently.
What is the DEWA bill?
The DEWA bill is a monthly utility bill issued by the Dubai Electricity and Water Authority (DEWA) to its customers in Dubai. The bill covers the charges for electricity and water usage, as well as other fees and taxes. The bill includes details about the customer's consumption, the billing period, and the amount due.
DEWA customers can view and receive their bills through various channels such as email, SMS, or through DEWA's online portal. Payment can be made through various channels including online, mobile app, bank transfer, and in-person at DEWA's customer service centers or other authorized payment locations. It is important for customers to pay their DEWA bills on time to avoid any late payment fees or service interruptions.
Here's an example of what a DEWA bill looks like.
Apart from the information mentioned earlier, there are a few other DEWA-related aspects you must be aware of if you are thinking of purchasing or renting a property in Dubai.
How to activate DEWA?
To activate DEWA services in Dubai online, you need to follow the steps below:
Visit the DEWA website at www.dewa.gov.ae
Click on the 'Residential' or 'Business' tab depending on the type of service required.
Click on the 'New Connections' tab.
Fill in the online application form and provide all the necessary information such as personal or business details, property address, and preferred service start date.
Upload all the required documents such as passport or Emirates ID, tenancy contract or property ownership documents, and DEWA security deposit.
Once the application is submitted, DEWA will review and process the application.
Once the application is approved, DEWA will activate the service and provide the customer with their DEWA account number and premise number.
The customer can then pay their DEWA security deposit and start receiving their monthly DEWA bills.
To activate DEWA services in person, you need to follow the steps below:
Locate the nearest DEWA Customer Happiness Centre or an authorized DEWA payment center.
Fill in the application form, which is available at the Customer Happiness Centre or the authorized payment center.
Provide all the necessary documents such as passport or Emirates ID, tenancy contract or property ownership documents, and DEWA security deposit.
Once the application is submitted, DEWA will review and process the application.
Once the application is approved, DEWA will activate the service and provide the customer with their DEWA account number and premise number.
The customer can then pay their DEWA security deposit and start receiving their monthly DEWA bills.
Note. The process may take longer when activating DEWA services in person, and customers may need to wait in line for service. Therefore, it is recommended to apply for DEWA services online or through the DEWA mobile app for faster and more convenient service.
How to deactivate DEWA?
To deactivate DEWA services in Dubai, you need to follow the steps below:
Visit the nearest DEWA Customer Happiness Centre.
Fill out the service termination form, which is available at the customer happiness center or online.
Provide all the necessary documents such as Emirates ID or passport, and DEWA account number.
Pay any outstanding bills or charges, including the final bill payment.
Once the service termination is processed, DEWA will disconnect the electricity and water supply to the property.
Note. Customers must terminate their DEWA services before they vacate the property to avoid any additional charges or penalties. Customers can also choose to temporarily suspend their DEWA services if they plan to vacate the property for a short period and then resume the services upon their return.
It is recommended that customers plan ahead and give adequate notice to DEWA before terminating or suspending their services to avoid any inconvenience. Additionally, customers must ensure that they settle all outstanding bills and return any DEWA equipment, such as meters or cables, to avoid any penalties or legal action.
What are DEWA connection fees and additional charges?
DEWA connection fees and additional charges vary depending on the type of service requested and the property location. The following are some of the current DEWA connection fees and additional charges in AED:
Security deposit: The security deposit for residential customers is typically AED 2,000.*
Connection fees: The connection fee for residential customers is AED 130 for apartments and AED 230 for villas.*
Infrastructure charges: The infrastructure charges for residential customers are AED 100 for apartments and AED 200 for villas.*
Late payment charges: The late payment charges for DEWA bills are calculated at a rate of 2% of the outstanding balance for each month the bill remains unpaid.*
Reconnection charges: The reconnection charges for residential customers are AED 100, while for commercial and industrial customers, the reconnection charges are AED 1,000.*
* For commercial and industrial customers, these charges vary based on the expected consumption and the type of property.
Note. DEWA connection fees and charges are subject to change, and customers should check the latest rates before requesting any services. Additionally, customers can reduce their bills by adopting energy-efficient practices and monitoring their consumption regularly.
Ejari number vs DEWA premise number
Ejari number and DEWA premise number are two different identifiers used in the real estate market in Dubai. Ejari number is a registration number issued by the Real Estate Regulatory Agency (RERA) in Dubai, which is mandatory for all tenancy contracts. It is a unique identification number that is used to track and monitor tenancy contracts in Dubai's rental market.
On the other hand, DEWA premise number is a unique identification number that is used to identify a particular property connected to the Dubai Electricity and Water Authority (DEWA) services. It is used to facilitate the connection and disconnection of DEWA services for a specific property.
To Sum Up
By staying informed about DEWA and its services, customers can enjoy a hassle-free experience when it comes to their utility needs and make the most of their living or working space in Dubai.
On the other hand, if you're still searching for your dream property and haven't even come to the point of connecting your DEWA services yet, don't worry – we've got you covered. Whether you're a first-time buyer or an experienced investor, there's something for everyone in Dubai's dynamic property market. Explore our search portal to discover thousands of properties from leading real estate developers in the UAE and find the perfect one to meet your needs. Moreover, we also provide mortgage financing options for UAE nationals, expats and non-residents. In relation to this, you can also use our mortgage calculator to calculate your mortgage payments based on different factors such as the loan amount, interest rate, and repayment period.
Are you looking for expert guidance and assistance in the real estate market? Contact us today or register on our website and let us help you find your dream property in Dubai. Our team of experienced professionals is dedicated to providing you with personalized service and support throughout the entire buying process. To stay up-to-date with the latest real estate news and market trends, visit our blogs section.
Photo credits:
DEWA logo | PRnewswire
DEWA bill | DEWA
Macrovector | Freepik
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